Frequently Asked Questions
Everything you need to know about your Odd Muse experience.
What is the Odd Muse return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, with all tags and security ribbons attached.
Do you ship internationally?
Yes, we ship worldwide. Delivery times and shipping costs vary depending on your location and are calculated at checkout.
How do I find my perfect size?
We recommend checking our detailed Size Guide located on each product page. Our pieces are designed for a tailored fit, so please measure yourself accurately before purchasing.
Can I amend or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our warehouse for processing. Therefore, we are unable to make changes or cancellations.
Are your collections limited edition?
At Odd Muse, we focus on slow fashion. While we restock our core Muse staples, many of our seasonal collections are produced in limited runs to minimize waste.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay in supported regions.