Returns & Exchanges
At Odd Muse, we want you to feel confident in your investment, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Muse
Carefully place the items in their original branded packaging, ensuring the security ribbon and all garment tags are intact.
Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Process and Refund
Once our warehouse team inspects your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing